What do I need to purchase a permit?
How do I create an account online?
- On the landing page, select "SignUp".
- Enter your residential parking address.
- Enter your mailing address
- Enter your personal information, your Drivers license number will be your user ID to log into your account and create a password.
Please use this
link for more detailed instructions.
How do I purchase a permit?
- Login to your account and you will be able to view a list of permits available through the online portal.
- Click the +Add button on the permit(s) type you want to add to your cart.
- Use the +Add button to add your vehicles for each permit
- You will need to upload documents to confirm eligibility and provide vehicle information.
- Provide either a credit card or checking information to process payment
Please use this
link for more detailed instructions
How do I schedule visitor permits?
- Login to your account and you will be able to view a list of your permits
- Click on the Visitor Permit Scheduler
- Use the calendar to enter the date and time
- Click + Add to enter the visitor’s vehicle nickname and information
Please use this
link for more detailed instructions
How do I change my phone # or email address?
- Login to your account
- Click on the drop-down arrow next your account name on the top right-hand corner
- Select MY Account from the drop-down list
- Enter in the new information in the proper field and click Save
How do I change my vehicle plate?
- Login to your account
- Click on the drop-down arrow next your account name on the top right-hand corner
- Select Vehicles from the drop-down list
- Edit the plate you want to update and click save
How to upload additional documents?
- Login to your account
- Click on the drop-down arrow next your account name on the top right-hand corner
- Select Documents from the drop-down list
- Click the +Add button
- Browse your PC to find the document and click upload
How to add a credit card to my account?
- Login to your account
- Click on the drop-down arrow next your account name on the top right-hand corner
- Select Credit Cards from the drop-down list
- Click the + Add button
- Enter Credit Card nickname and information
How to reset the password?
- On the landing page, click Trouble signing in?
- Enter Drivers License under Forgot Password
- An email will be sent to the email address on file with a temporary password
- Login to your account using the temporary password
- You will be directed to enter the temporary password and a new password
How to find your Drivers License?
- On the landing page, click Trouble signing in?
- Enter email address under Forgot Username
- An email will be sent to the email address on file with the Drivers License
- Login to your account using the temporary password
- You will be directed to enter the temporary password and a new password
How can I view the website in Spanish?
- On the landing page, click on the arrow next to the word English on the top right-hand side
- Select Español
Any other questions?
Please call the Help Center at 866-412-2827 with any additional questions.
Additional Information?
Please visit
How-to Page for information regarding the permit program.